Service Booking Form

Fast Turnaround | Huge Stock Of Parts

Service & Repair Booking Form

Current turnaround time is between 2 to 7 working days depending on parts stock. 

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Full Name
Billing Address
Shipping Address is different to billing address:
Not required if collecting from store
Please contact us if travelling long distance to confirm times. Our latest opening times are available on google.
Bring into store or send via courier?
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We have a wide range of equipment in hire stock, we can contact you with more details.

Terms & Conditions + Instructions

Items can be dropped into Deck Converters Unit 5, Business Park, 238-240 Green Ln, London SE9 3TL

Please do not bring cables or accessories unless these are part of the issue. (Power / Connections etc). We recommend bringing your item in a box or flightcase as it will be safer and easier for us to store.

Courier address: Deck Converters Unit 5, Business Park, 238-240 Green Ln, London SE9 3TL

Drop off in person: Deck Converters Unit 5, Business Park, 238-240 Green Ln, London SE9 3TL

You must contact us to arrange a time to drop off.

We do not take payment upfront, payment is made when the item is collected.

We charge a minimum diagnosis fee, which is the service costs listed below. This is applied if you choose to not have work carried out and we have quoted for parts. This also covers a damage report if required along with a full quotation. 

Return charge for courier services is £15+VAT

We are not liable for goods in transit, please ensure your item is securely packaged if sending via courier. The original packaging is the safest way to send your item. Please also use reliable couriers such as DPD, Parcelforce, UPS and DHL. We do not recommend using Hermes or Collect+. Please securely attach postage labels and include a copy of this form inside the package.

We aim to service your items the quickest time possible. Due to worldwide parts shortages, we may not be able to give an ETA on certain parts. If in doubt, please contact us and we will do our best to give an accurate repair time.

Our service charge covers the first hour of labour along with 2 tact switches on CDJ models, 4 tact switches on controllers or 1 new channel fader on mixers. Additional parts and labour will be quoted before we carry out work.

Service costs as follows – Price covers basic servicing and first hour labour. A rough quotation with common service parts is now available via the booking form, this quote will also include the VAT amount.

  • Pioneer CDJ’s (CDJ 2000 NXS2 etc) – £60 + VAT
  • 2 channel mixers (DJM 350 /DJM 450) – £55 + VAT
  • 4 Channel Mixer (DJM 900 NXS2 / DJM 800 etc) – £75 + VAT
  • 6 Channel Mixer (V10) – £90 + VAT
  • Large format controllers (XDJ RX2 / DDJ 1000 etc) – £75 + VAT
  • Small controllers (DDJ 400 / DDJ SB3) – £60 + VAT
  • Technics Turntables – £70 + VAT per deck

For other items, we will quote as appropriate.

Firmware will updated on all USB mixers and CDJ’s.

We stock a large range of parts in our workshop and will aim to save you money where possible.

We will hold items for up to 28 days after servicing is complete. We will charge storage at £3 a day after this. Items will be disposed of or sold to cover costs after 2 calendar months of not being collected, this will begin on the date of completed repairs.

Fast DJ Equipment service and repair

We stock a wide range of spare parts that can be fitted in minutes, just contact us to find out more.

We also sell a wide range of Pioneer DJ parts in our online store. Contact us if you can’t find what you’re looking for, we will be happy to assist.

  • LCD Screen Damage
  • Buttons not working
  • Liquid Damage / Spilled drinks
  • Dropped equipment
  • Link Port Replacement
  • Jog Wheel Repair
  • CD Drive Repairs
  • USB / SD Slot replacement
  • Pitch Fader Replacement
  • Software Issues
  • Clicking / Ticking power supply on CDJ 850 / 900
  • Error codes
  • General servicing and cleaning
  • Laser cleaning and replacements
  • Touch screen replacements
  • Firmware updates
  • Many More…

We can fix the majority of problems and stock a wide range of parts ready for immediate fitting.

XDJ RX3 SMD switch repair

Come and visit us at our
London based workshop & showroom!

Items can also be sent into us if you are further away. We aim to get repairs done same day and can usually get the item sent back on a 24 hour courier service.

Equipment we repair but not limited to:

  • Pioneer CDJ Tour-1
  • CDJ 3000
  • Pioneer CDJ 2000 NXS2 / NXS2W
  • Pioneer CDJ 2000 Nexus / Platinum
  • Pioneer CDJ 2000 / White
  • Pioneer CDJ 900 Nexus
  • Pioneer CDJ 900
  • Pioneer CDJ 850
  • Pioneer CDJ 400
  • Pioneer CDJ 350
  • Pioneer CDJ 1000 MK3
  • Pioneer XDJ 1000 MK2
  • Pioneer XDJ 1000
  • Pioneer XDJ 700
  • Pioneer XDJ RX2 Controllers
  • Pioneer XDJ XZ Controller
  • DDJ 1000
  • DDJ 800
  • DJM V10
  • DJM A9
  • DJM 900 NXS2
  • DJM 850
  • DJM 450